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LUCIE BOLÉ

RECENT PROJECTS

A cloud service catalog's new features & improved user flows

Role

My colleague and I worked directly with the client's design team. We worked with their product managers and designers, and had specific tasks to take care of. My responsibility was to improve the platform's purchase user flow.

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Capabilities

Interaction Design
Experience Design
Prototyping
User Flows

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Team

Interaction Designers (me)
Product Manager

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Industry

Information Technology
Cloud Computing Services

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Challenge

My first task was to reimagine the purchase user flow, which didn't include a way to select and set up multiple catalog services at the time. My second task was to identify and create additional features within that flow.

Approach

After analyzing the current purchase user flow, I proposed different ways to provide users with the ability to purchase and set up multiple services in one purchase.

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I also worked on additional user flows such as quote management and template creation. Additionally, I created documentations for developers to understand and create these new features.

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Key Takeaways

At that time, working alongside a client's team with other work processes has been both inspiring and educational for me. This team's approach to Agile and product management encouraged me to explore new ways of managing my own work as a consultant.

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© 2023 Lucie Bole

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